Guest Services

Plan the most memorable Utah vacation imaginable!

Staying with us saves you money. It's one reason why people choose us. Our guest services team is available to help you plan every aspect of your stay, saving you time and money on everything in town.
Call 1-800-410-2251 to add any service below.


Our Incredible Guest Services Include:


Check-in Early, Check-out Late 

A great option when traveling as a group and want to drop off luggage or sync up flights. Don't drive around town waiting for your 4 pm check-in time. You'll be so glad you did (and so will your group). Based on availability; Cost varies depending on home size and expedited cleaning. To add this service, call our office 1-800-410-2251

ATV and Snowmobilie rentals in Salt Lake City - Utah's Best Vacation Rentals 
ATVs & Snowmobile Rentals
Rent side-by-sides and 4 wheelers in summer, or snowmobiles in winter and ride some of the BEST trails anywhere within 90 minutes of Salt Lake City. Self pickup or we can deliver them to the trail-head of your choice. It's an awesome service and a great activity for your whole group to enjoy. To reserve, call Guest Services 1-800-410-2251
View pricing and available packages

Discount Rental Cars Utah Best Vacation Rentals
Discount Rental Cars
We've partnered with Enterprise and Dollar to offer guests up to 20% off rental cars, plus additional perks for free not offered to general public. Cars sell out fast, reserve online now. Don't pay until you arrive.
Check rental car rates and reserve online

Valet Ski and Snowboard Rental Delivery
We deliver top quality ski and snowboard equipment to guests staying near Alta, Snowbird, Solitude, Brighton, Park City, Deer Valley, or Canyons ski areas. Skiing Utah has NEVER been so easy!

Prefer delivery right to your door?
View Park City Ski Valet pricing and packages

Ski and Snowboard Rentals
Rent your ski or snowboard equipment from our partners at Ski 'N See and save 25%. We can even deliver them to you door or to the mountain.
View Ski 'N See pricing and book gear online 

click here to get a printable 25% off coupon
Grocery Delivery Service
Why spend hours of vacation time shopping for food? Arrive at your vacation home with your fridge and pantry stocked with your favorite foods! Have all the ingredients ready to prepare meals for everyone. Send us your grocery list with desired brands, we'll do the shopping, delivery, and stocking for you.
Staying in Salt Lake City - View grocery delivery pricing and details 
Staying in St. George - View grocery delivery pricing and details 

Chef Rob Private Chef Utahs best vacation rentals
CHEF ROB'S Private Chef Dining Experience 
Enjoy a unique in-home dining experience by our top private chef. He also offers cooking demonstrations that are fun and interactive to try as a group.
View pricing and information on our private chef service

Out-call massage Salt Lake City Utah
In-Home Massage
Melt away your stress with a relaxing massage in the comfort and privacy of your vacation home.
To make an appointment, call Guest Services 1-800-410-2251
View massage pricing and available packages
Christmas Tree Decor Service - Utah's Best Vacation Rentals
Christmas Tree Decorating Service
Arrive to a fully-adorned Christmas tree to make your vacation home festive. Guests love this service. We also offer Christmas lighting packages and whole-home decor packages. 

Frequently Asked Questions

What are guest services?
Renting a vacation home may be new for many travelers. We want to make your stay more like your home away from home. We offer many additional services that allow you to enhance your stay and enjoy it to its fullest such as: discount ski passes, ski/board equipment, ground transportation, grocery delivery, catered meals, in-home massages, or have your home decorated for Christmas. Celebrating a birthday or anniversary?...order one of our amenity packages to make it more memorable. Whatever the request, there is NO reason your stay shouldn't be like your home away from home.

How does it work?
So, your lodging is taken care of, now what? Once you've made your reservation, our Guest Services representative will assist you in all your travel planning needs to help you save money and enhance your vacation stay. Rental car reservations and ground transportation at available discounts not offered to the public, ski passes, groceries and meals, and even spoil you with massages, passes to see new exciting places, and more. Just take your pick and look forward to your vacation!

Is It Affordable?
Yes! In fact, because of the special discounts we've negotiated with our local preferred partners, expect to save even more money on your vacation food, attractions, transportation, and entertainment than you would at a hotel by taking advantage of our services. UBVR has built special relationships with local vendors who offer special discounts and deals exclusively to our guests.

How To Order?
There are a few simple ways you can order. If you know what services you desire when reserving your vacation home, simply inform your Guest Services representative 1-800-410-2251 to add it to your reservation. Browse all our services and start saving today. 

What To Expect?
Fun memories in Utah! With lodging, transportation, food, entertainment, and excitement all take care of at great discounts, you can now relax and look forward to your Utah vacation. If you've ordered groceries, ski or attraction passes, they will be in the home when you arrive. If you have rented a discount rental car, it will be awaiting your arrival at the Salt Lake International Airport. If you ordered the Christmas home decor package, you'll just have to arrive and see what awaits! For pickup of ski and snowboard equipment rentals, you will need to stop in at the equipment location you chose on your online reservation form, get fitted, get your discount and hit the slopes. For everything else, just call and request.